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Patient Communication Update

To help keep our patients informed and improve communication, our practice will increasingly be using text messages to share important surgery updates, appointment reminders, and prompts to book routine reviews and follow-up appointments.

Healthcare is a shared responsibility between patients and the practice. If a clinician advises you to arrange a review appointment in the future (for example, in 3 or 6 months), it is important that you contact the surgery to book this when it becomes due. We may send reminder text messages where possible, but patients remain responsible for arranging recommended follow-up appointments.

To ensure you receive these messages, please make sure we have your current mobile phone number and contact details on record.

Thank you for helping us keep communication efficient and ensuring you receive the care and follow-up you need.